Plan Administered By:



Plan Designed For:



Preferred Provider Network:

 

Lincoln Memorial University

FAQ’s

 

Q: What is the policy number?

A: CTN110F

 

Q: What is the effective date?

A:  August 1, 2009

 

Q:What is the master policy expiration date?

A:  August 1, 2010

 

Q:When does student coverage begin and end? (Eligibility requirements must be met each time premium is paid.)

A:      Term                Effective Date        Term Date

Fall                    8/1/09                    1/1/10

Spring/Summer   1/1/10                    8/1/10

Summer*            5/1/10                    8/1/10

*Students new for the summer term only

 

Q: How do I know if I am eligible to take the Student Accident & Sickness Insurance?

A: All students carrying 6 or more credit  hours must participate in the plan unless they “waive” coverage by  August 29, 2009 for the fall term .

 

Q: Can I get the insurance to cover my spouse and/or children?

A: Yes

 

Q: What does this insurance cover?

A:  The LMU Student Health Insurance plan covers sickness and injury subject to the plan benefits, exclusions, conditions, and terms.

 

Q: Does this policy pay all medical bills in full?

A: In most cases it will not cover all bills in full.

 

Q: Can I go to any doctor?

A:  Yes.  Discounts on fees for services rendered can be obtained by using a First Health provider.  First Health is a nationwide network of providers.  To find a First Health provider go to www.FirstHealth.com

 

Q: Where do I get a claim form?

A:  A claim form can be obtained on line from the link at the top.

 

Q: How do I file a claim?

A:  To file a claim, simply follow the instructions on the back of the claim form.

 

Q: Does this policy cover me for my annual physicals?

A:  Annual Physicals are not covered.

 

Q: How do I get an I.D. card?

A:  An ID Card will be mailed to you once a list of participating students has been sent to the plan administrator.

 

Q: What is the policy’s maximum benefit?

A: The Benefit Maximum is $50,000 per sickness or injury per policy year after an annual deductible of $250 has been paid.

 

Q: If I have a specific question about coverage who can I call?

A: You can call Bollinger Inc.  at 1- 800-526-1379 and ask to be connected to the College Department, or you e-mail Jane Farrell. (jane.farrell@bollingerinsurance.com)

 

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Monumental Life Insurance Company
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Cedar Rapids, Iowa 52499

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